
NOTICE
On-line purchasing is exclusively for private individuals, groups and non-retail
businesses.
For high volume purchases, please contact:
La Boutique Internet du Petit Prince-SOGEX
34/36 route de la Libération
94430 Chennevières-sur-Marne
FRANCE
Tél.: +33(0)1 45 76 09 34
Fax : +33(0)1 45 76 09 34
boutique@lepetitprince.com
ARTICLE 1 : SCOPE
These general terms and conditions of sale apply to all sales concluded using
the Internet website www.lepetitprince.com
ARTICLE 2 : ORDERS
You can place your orders:
· on the Internet : www.lepetitprince.com
· by post : La Boutique Internet du Petit Prince-SOGEX -
34/36 route de la Libération
94430 Chennevières-sur-Marne
FRANCE
Tél.: +33(0)1 45 76 09 34
Fax : +33(0)1 45 76 09 34
- Charged at standard call rate.
ARTICLE
3 : AVAILABILITY OF GOODS
We
produce our showcase and our brochures using our own databases, enhanced with
information provided by our suppliers. These databases contain more than 500
items. We do not keep all these items in stock and our offer is therefore conditional
upon the availability of the items from the suppliers. Consequently, we cannot
be deemed liable for any stock shortages.
Each customer is informed, either by post or on the invoice, of any ordered
products which are not available.
Important
: items
which are unavailable are not deleted from our showcase unless the supplier
has notified us that the item has been discontinued. In all other cases, you
will be able to re-order the missing items. They will be delivered to you subject
to availability from the supplier.
Some items can only be delivered within Metropolitan France. Such items are
marked to that effect on the website (product details page).
Some forthcoming items are offered on the lepetitprince.com website in the Advance
Orders section.
Items ordered in advance are dispatched on the date they go on sale.
Le Petit Prince Multimédia shall not be held liable for any marketing
delays.
ARTICLE
4 : PRICES
Prices are given in Euro and are shown net, excluding carriage.
Books are sold in accordance with current regulations and more particularly
in accordance with current French legislation on uniform book pricing, under
which the book price, excluding carriage, is determined by the publisher.
The price is payable with order, in total and in one single payment.
All orders are invoiced in Euro and payable in Euro.
For deliveries outside Metropolitan France, any customs
duty and/or local taxes are payable by the consignee.
ARTICLE 5 : CARRIAGE
Carriage charges comprise the cost of posting + an element for handling and
packing.
They are inclusive and they comprise a fixed portion and a portion which varies
according to the number of items ordered.
The geographic zone and the means of dispatch selected
by you are the only factors which will affect the total.
Consider batching all your goods into one single order. We cannot combine two
separate orders and you will be invoiced for carriage costs on each of the orders.
ARTICLE 6 : PAYMENT
LPayment is by credit/debit card. (Carte Bleue, carte Visa, Eurocard/Mastercard).
This method of payment provides the maximum guarantee of security.
You will
have to provide the number of your card, plus the expiry date, either directly
on the website in the area provided for this (input secured by SSL encryption),
or by printing out this page, completing the form and sending it by fax to Le
Petit Prince Multimédia on 33 (0) 40 33 31 07 (charged at standard call
rate).
ARTICLE
7 : DELIVERY
Whether
you are ordering from France or from abroad, we deliver to your door.
The delivery time comprises the time needed to prepare the package + the time
to deliver it.
The average delivery time is 8 days for France, but this does not represent
an absolute deadline and Le Petit Prince Multimédia shall not be
held liable in the event of late delivery or stock shortage at the publisher
or supplier.
ARTICLE
8 : No Quibble Guarantee: Satisfaction, exchange or refund
Product quality
Items supplied by Le Petit Prince Multimedia are brand new and guaranteed against
any defect.
They are identical to items on sale in traditional retail outlets and come from
the listed publishers and suppliers.
If it turns out that an item is defective or does not match its description,
we undertake to exchange it or refund your money, on condition that it is returned
to us in its original packaging together with the relevant Le Petit Prince Multimedia
invoice within 15 days of receipt of the package. Return it to us at:
La Boutique Internet du Petit Prince-SOGEX
34/36 route de la Libération
94430 Chennevières-sur-Marne
FRANCE
Tél.: +33(0)1 45 76 09 34
Fax : +33(0)1 45 76 09 34
You will also receive
a full refund of the cost of returning the package and we will put the exchange
in hand immediately.
Where a refund is required, we guarantee that it will be made by bank transfer
within 15 days or less following the date the returned package is received.
No dispatch in counter-reimbursement will be accepted, for any reason whatsoever.
Where the order involved use of a coupon or gift voucher, a refund is the only
option (the full amount of the coupon or voucher will be re-credited).
Quality service
You have the right to return items for any reason. You can return an item to
us within 15 days following receipt of your package (the item must be in its
original cellophane wrapping and with the relevant invoice), indicating the
reason for the return and giving the number of the invoice to which it relates.
Return it to us at:
La Boutique
Internet du Petit Prince-SOGEX
66-72 rue Marceau
93100 Montreuil
FRANCE
The cost of dispatch and return are payable by you..
Please
note: this guarantee does not apply to products which can be immediately
copied and where the original seal is broken. For such products, your item will
be exchanged or your money refunded as soon as possible, on condition that the
item is intact and shows no sign of having been used.
ARTICLE 9 : TRANSFER OF OWNERSHIP - TRANSFER
OF RISK
Ownership of the products transfers to the purchaser only after full payment
of the purchase price by the latter. This applies regardless of the delivery
date of the aforementioned products.
On the other
hand, the risk loss and/or damage of the products transfers at the time of delivery
and receipt of the aforementioned products by the Purchaser.
ARTICLE 10 : RIGHT OF ACCESS AND CORRECTION
Professional Code of Ethics
Le Petit Prince Multimedia is concerned about protecting your privacy and therefore
treats all information concerning you as strictly confidential. When you make
purchases, we only ask you for information (surname, first name, address, email
address) which we must have if we are to provide a high standard of order processing
and monitoring.
Your rights
In accordance with French data protection legislation (the Loi Informatique
et Libertés of 6 January 1978), you have the right to access and correct
any data which concerns you. Through us, you may sometimes receive offers from
other businesses and organisations and information about our offers by email,
by telephone or by post.
If you do not wish to receive these, simply contact us (giving us your surname,
first name and email address and including the comment: I do not wish to receive
advertising material, thank you.) :
- By email to boutique@lepetitprince.com
- By post to:
La Boutique Internet du Petit Prince-SOGEX
66-72 rue Marceau
93100 Montreuil
FRANCE
Our obligations
Furthermore, we declare all our files to the Commission Nationale de l'Informatique
et des Libertés, the official French data protection body.
About cookies
Cookies record items of information which are stored on your computer's hard
disk. Under no circumstances do cookies contain confidential data such as your
name, card number, etc. However, they do let you store in your computer's memory
the items that you chose during your previous visits to our website, and the
web pages you visited. In addition, a warning message will ask you in advance
if you wish to accept cookies. You can of course refuse to do so.
ARTICLE 11 : LIABILITY
The books in the La Boutique Internet du Petit Prince databases have been input
using information provided by the publishers. La Boutique Internet du Petit
Prince are not liable for the content of the publications and shall not be held
liable in any way toward the purchaser.
The products offered meet the requirements of current French legislation. La
Boutique Internet du Petit Prince accept no liability in the event that the
item delivered does not meet the requirements of legislation in the country
of delivery (censorship, banned titles or authors, etc.).
La Boutique Internet du Petit Prince shall not be held liable in the event of
non-performance of contract due to force majeure (strike, flood, fire, etc.).
La Boutique Internet du Petit Prince shall not be held liable in relation to
the content of any websites which can be visited via a hypertext link contained
on our own website.
ARTICLE 12 : JURISDICTION
All the clauses contained in these general terms and conditions of sale, as
well as all sale and purchase operations which are referred to in them, will
be subject to French law. The Courts will be those of the jurisdiction of Paris,
the Courts of the headquarters of La Boutique Internet du Petit Prince where
the contract between the parties is made.
ARTICLE 13 : ACCEPTANCE BY THE PURCHASER
These terms and conditions of sale as well as the tariffs are expressly agreed
and accepted by the Purchaser, who declares and acknowledges that they have
a complete understanding of them, and who thereby waives the right to take advantage
of any conflicting document and, in particular, his own general terms and conditions
of purchase, the act of purchasing entailing acceptance of these general terms
and conditions of sale.
These terms and conditions may be amended at any time without prior warning.
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